- How does the “brand new” box work?
Ticking the “brand new” box in the filters of a search will only display results about brand new goods.
Tick the “band new” box while posting a listing to identify your good as brand new. - What is the “Follow” button for?
When you follow someone you get notified when he posts a new listing.
To be sure you will not miss his next post, check the setting of your notifications.
- How do I format text in my listing?
In the banner of the “Detailed description” of the listing, you will see a small arrow pointing down: click it and other options will open, among which a text editor.
- How do I set notifications?
Move over your profile picture in the head-banner, then click “Settings”.
If you are using a mobile device, you might have to click on “Profile info” to make “Notifications” show up.
- How do I put a video in my listing?
In the banner of the “Detailed description” of the listing, you will see a small arrow pointing down: click it and other options will open, among which a YouTube editor, used to add embedded YouTube videos.
You can also add HTML and hyperlinks. - I can’t find the menu on my phone/tablet
Click onto the “burger menu” (the three horizontal lines in the top left-hand corner of your screen), you will find all what your were missing!
- What is the maximum resolution for pictures/videos?
There are no restrictions to your photos resolution, but the ideal size is 660 x 440.
Videos are hosted on YouTube, so the bigger the longer to stream. - What is the expiration date of a listing?
The expiration date of the listing is the latest day your listing will show on Aozora website.
If your good isn’t sold past that time, you would probably need to reconsider your offer to seduce a buyer.
At any moment, you can edit your listing, or re-open a classified who has expired. - How do I edit my listing?
To edit your listing, click on it to open it (either on the main page, or your profile page), then click on the “Edit” button.
You can then edit anything about your listing, as much as you like. Don’t forget to save your changes!
Note: editing a classified does not put it back on top of the list on the main page. - My listing has vanished.
You can check all your open listings from your profile page.
If you listing doesn’t show up, it might be closed (for example, because it is past the expiratory date).
To display closed listing, click “Show also closed” next to your open listings. You shall find your missing listing.